In case you are not entirely satisfied with your purchase, full priced items can be returned for a refund within 14 days of the purchase date. Sale items can be returned for a refund within 5 days of the purchase date. Proof of purchase MUST be provided. We do not offer exchange or credit.
All returned items must be in NEW and unused condition, in original packaging with labels intact and in resalable condition. Items that have been used, soiled or damaged cannot be returned for refund. We reserve the right to refuse a return if these conditions are not satisfactorily met.
All clearance*** item sales are final.
If you would like to return an item, please contact us first by email on sales@trailhiker.com.au